Shipping & Return Policy

Policy

Shipping & Return Policy

Our Shipping Policy

We offer free & fast shipping to all our customers. With our shipping service customer can receive their orders within 2 to 3 weeks. But it can delay up to 2 to 4 weeks. Our all shippings are trackable. Customers can track their parcels.

Please allow between 2-4 weeks for your order to arrive. If more than 2-4 weeks have passed please email us at info@kmfitnes.com to review the status of your order.

Our Return Policy

Our policy takes 30 days to complete. When 30 days have passed since your order was received unfortunately we can not offer you a refund or an exchange.

To qualify for a refund, the item must be unused and in the same condition as it was issued. It must be in the original packaging, as well.

Additional non-returnable items:

  • Gift cards

  • Downloadable software products
  • To complete your return, we require a receipt or proof of purchase.
  • Please do not send your purchase back to the manufacturer.
  • There are certain situations where only partial refunds are granted (if applicable)
.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
.
  • Any item that is returned more than 15 days after delivery.

Our Refund Policy

Upon recipt and inspection of your return, we will send you an email notifying you we have received your returned item. We will also notify you of your refund being approved or refused.

If your return approved, your refund will be processed and, within a certain amount of days, a credit will be automatically applied to your credit/debit card or original payment method.

Late or missing refunds (if applicable)

If you have not yet received a refund, please check your bank account first. Then contact your credit card company, it may take a while to officially post your refund.

Next please contact your bank. Some processing time also occurs before a refund is released. If you have done all of that and have not yet received refund, please contact us on info@kmfitnes.com.

Sale Items (if applicable)

It is possible to refund only regularly priced products, unfortunately sale items can not be refund.

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